We are always happy to hear from you. Our business office is open Mondays through Fridays, 9 a.m. – 5:00 p.m. Feel free to call us at 214-706-0508 or email us at [email protected].
New clients: If you are a new client wanting to make an appointment, please complete our request an appointment form. This will get you started. We will follow up with you the same or next business day. If you are unsure which therapist at Insights is right for you, we can pair you with the best Dallas therapist for you and your situation. You also may call us at 214-706-0508 to schedule an appointment.
Current clients: Current clients can make appointments and payments through the client portal here.
Our address is 8140 Walnut Hill Lane, Suite 500, Dallas, TX 75231
If you are trying to reach Dr. Smith, you may reach his office at 972-661-0605.
REQUIRED INFORMATION REGARDING CONSUMER ACCESS TO HEALTH RECORDS AND COMPLAINTS. (Tex. Health & Safety Code §181.105)
How to Request Your Mental Health Care Records
If there is a reason you need copies of your mental health care records, discuss it with your therapist. To request your records, submit a signed, written request to the business office specifying which records you need. Subject to applicable law, your records will be provided within 15 days of receiving your request. A reasonable fee may be charged for retrieving and copying your records.
How to Contact Your Therapist’s Disciplinary or Licensing Authority
To reach your therapist’s disciplinary or licensing authority, contact the Texas Behavioral Health Executive Council as follows:
Phone: (512) 305-7700 or 1-800-821-3205
Email: General Inquiries: [email protected]/Complaints: [email protected]
Mail: 1801 Congress Ave., Suite 7.300, Austin, Texas 78701
How to File a Consumer Complaint
You can file a consumer complaint online through the Texas Attorney General’s Consumer Complaint Portal: Consumerprotection.texasattorneygeneral.gov/consumercomplaintportal/s/